Quota exceeded

Resolve quota exceeded errors.

A quota exceeded error indicates that the application has reached its Monthly Active Users (MAU) limit and overage is not enabled.

Returning users are still served; only new users are blocked until overage is enabled or the next billing cycle begins.

Recommended action

Enable overage or upgrade your plan from the workspace billing settings.

Response

All error responses follow the Problem Details (RFC 9457) format, which defines the type, title, status, detail, and instance fields.

Here is an example of the response returned for this error:

{  "type": "https://croct.help/api/authentication/quota-exceeded",  "title": "The usage quota has been exceeded.",  "status": 402,  "detail": "The Monthly Active Users (MAU) quota for this application has been exceeded.",  "instance": "/client/web/content"}