Past due subscription

Resolve past due subscription errors.

A past due subscription error indicates that the billing payment is overdue and the grace period has expired.

Access is restored once the outstanding balance is settled.

Recommended action

Settle the outstanding balance from the workspace billing settings.

Response

All error responses follow the Problem Details (RFC 9457) format, which defines the type, title, status, detail, and instance fields.

Here is an example of the response returned for this error:

{  "type": "https://croct.help/api/authentication/past-due-subscription",  "title": "The subscription is past due.",  "status": 402,  "detail": "The subscription payment is overdue and access has been restricted.",  "instance": "/client/web/content"}