Attributes not updated

Find out why changes to user attributes are not reflected.

If you update a user's attributes and the changes are not reflected, you may be experiencing one of the problems listed below.

Invalid patch

If any operations included in your patch fail, the whole patch fails, and you will not see the changes you are expecting.

Check out the  User API and  Session API documentation to ensure your patch conforms with the respective attributes' constraints.

Personal information

For privacy reasons, you cannot access Personally Identifiable Information (PII) about anonymous users. This means that information such as a user's email address or phone number is not available until an identification event occurs, typically when the user registers or logs in.