Common problems
Discover the possible causes and solutions for common issues.
This page catalogs issues you may encounter when integrating the JavaScript SDK so you can quickly find the solution you need.
Looking for something specific?
Use the search bar at the top of the page or press / to quickly search through the documentation.
Use the summary below to quickly jump to a specific topic:
| Page | Description |
|---|---|
| Not plugged in | Learn how to properly initialize the SDK. |
| Missing app ID | Discover the solution for application ID not detected. |
| Conflicting app ID | Discover the solution for conflicting application IDs. |
| Invalid user ID | Discover the solution for non-string user IDs. |
| Unauthorized origin | Discover the solution for CORS errors. |
| Invalid credentials | Discover the solution for authentication issues. |
| Request timeout | Discover the solution for request timeout errors. |
| MAU exceeded | Discover how to increase your MAU quota. |
| Attributes not updated | Discover why changes to user attributes may not be taking effect. |