Bot personalization blocked

A bot personalization blocked error indicates that the application has disabled personalization for bots and the request was identified as coming from a bot.

This error is only returned to clients running SDK versions older than v0.19.1. Newer SDK versions receive a 202 Accepted empty response instead, which they handle silently by stopping further requests for the session.

Response

All error responses follow the Problem Details (RFC 9457) format, which defines the type, title, status, detail, and instance fields.

Here is an example of the response returned for this error:

{  "type": "https://croct.help/api/authentication/bot-personalization-blocked",  "title": "Bot personalization is blocked.",  "status": 401,  "detail": "Bot personalization is blocked. This SDK version does not support traffic control, so upgrade the SDK to handle this response correctly.",  "instance": "/client/web/track"}