# Quota exceeded

Resolve quota exceeded errors.

The application has reached its Monthly Active Users (MAU) limit and overage is not enabled.

Returning users are still served; only new users are blocked until overage is enabled or the next billing cycle begins.

> **Recommended action**
>
> Enable overage or upgrade your plan from the [workspace billing settings](https://app.croct.com/redirect/organizations/-organization-/workspaces/-workspace-/settings).

## Response

All error responses follow the [Problem Details (RFC 9457)](/reference/api/overview#errors) format. The `type`, `title`, `status`, and `detail` fields are always present, while `instance` may be omitted depending on the API.

Here is an example of the response returned for this error:

```json
{
  "type": "https://croct.help/api/authentication/quota-exceeded",
  "title": "The usage quota has been exceeded.",
  "status": 403,
  "detail": "The Monthly Active Users (MAU) quota for this application has been exceeded.",
  "instance": "/client/web/content"
}
```