# Past due subscription

Resolve past due subscription errors.

The billing payment is overdue and the grace period has expired.

Access is restored once the outstanding balance is settled.

> **Recommended action**
>
> Settle the outstanding balance from the [workspace billing settings](https://app.croct.com/redirect/organizations/-organization-/workspaces/-workspace-/settings).

## Response

All error responses follow the [Problem Details (RFC 9457)](/reference/api/overview#errors) format. The `type`, `title`, `status`, and `detail` fields are always present, while `instance` may be omitted depending on the API.

Here is an example of the response returned for this error:

```json
{
  "type": "https://croct.help/api/authentication/past-due-subscription",
  "title": "The subscription is past due.",
  "status": 402,
  "detail": "The subscription payment is overdue and access has been restricted.",
  "instance": "/client/web/content"
}
```